Request a Claim Form
Making Claims in New Zealand
If you need to make a claim, please request a claim form by email and complete it in full. Send the form together with your receipts and any supporting information to: Allianz Global Assistance NZ Ltd, PO Box 33313, Auckland 0740
Provided you supply your bank details on the claim form, the settlement can be direct credited to your bank account. When the correct information is supplied by you on the claim form, settlement of the claim is very prompt.
Worldwide Emergency Assistance while travelling
Worldwide emergency assistance is provided by Allianz Global Assistance. If you are travelling outside New Zealand and an emergency occurs during your travel or stopover, you can phone +64 9 486 6868 (reverse charge) from anywhere in the world for advice when you need it.
For claims assistance, call toll-free: